Any occupier user can be granted access to connect private devices (laptops, mobiles, and so on) to the Wi-Fi Secure network at any sites that they have site access to. Connection is via a password-secured account.
Tip: If you want to connect a shared device to the Wi-Fi, such as a printer or an Alexa, you should add that device to the system and connect it to the Wi-Fi device network. See: Wi-Fi devices.
Receiving your Wi-Fi username and password
When your Wi-Fi account is created by your operator or occupier admin, you will receive an email inviting you to join the Wi-Fi Secure network. This email includes:
The name of the Wi-Fi Secure network that you need to connect your devices to (wireless name).
The username and password that you should use when connecting your device to the Wi-Fi Secure network.
Tip: If you have not received an invitation email, check your junk folder to make sure it hasn't been sent there. If there is still no email after a delay, speak to your operator or occupier admin.
Connecting to Wi-Fi Secure from your device
You should follow the standard process for connecting to Wi-Fi Secure, using the details from your invitation email to indicate the name of the network to connect to, and your username and password details.
For connection instructions, either see the manufacturer's help materials for your device or click on the correct device type from the following links:
Windows
From your Windows task bar (bottom right), click Network settings.
From the list of available networks, select <wireless name>.
Tip: The <wireless name> of your connection is typically Wi-Fi Secure or similar.
The connection dialog box opens.
Enter your username and password.
Click OK.
If have entered your username and password correctly, you are asked to confirm that you trust our certificate. Click Accept.
The Windows device is connected to the Wi-Fi Secure network.
macOS
Connect your device to the <wireless name> network.
Tip: The <wireless name> of your connection is typically Wi-Fi Secure or similar. This value is found in your invitation email.When prompted, enter the username and password from your invitation email to log on.
If have entered your username and password correctly, you are asked to confirm that you trust our certificate. Click Accept.
Once you have logged on for the first time, you should not need to enter details again to access the Wi-Fi from this device.
iOS
From your device:
Navigate to Settings, and select Wi-Fi.
A list of available networks opens.
Select <wireless name> .
Tip: The <wireless name> of your connection is typically Wi-Fi Secure or similar. This value is found in your invitation email.Once this has been selected, you will be prompted to enter your username and password.
Click Join.
If have entered your username and password correctly, you are asked to confirm that you trust our certificate. Click Accept.
Android
Navigate to Wi-Fi, select <wireless name>.
Tip: The <wireless name> of your connection is typically Wi-Fi Secure or similar. This value is found in your invitation email.Add the following details:
EAP Method - PEAP
Phase-2 authentication - MSCHAPV2
CA certificate - Use System certificates
Online Certificate Status - Do not verify
Domain - essensys.tech
Identity - The user name from your invitation email
Anonymous identity - leave this field blank
Password - The password from your invitation email
Click Connect.
The Android device is connected to the Wi-Fi Secure network.
Chrome OS
The Chrome OS does not automatically set up the Wi-Fi Secure connection in all cases and needs to be manually configured.
You will be presented with a setup menu where you will be asked for various details relating to the setup. If you do not get this far, then restart the device and try again.
Enter the details for the following fields:
EAP Method - PEAP
Phase-2 authentication - MSCHAPV2
CA certificate - Use System certificates
Online Certificate Status - Do not verify
Domain - essensys.tech
Identity - The username from your email
Anonymous identity - leave this field blank
Password - The password from your email
All other details can be left as default, you should now be able to click Connect and connect to the network.
Further information
Your connection to the Wi-Fi Secure network works automatically at any sites you have access to. If you are not automatically connected to Wi-Fi Secure at a different site, or you have any questions about how this feature works, speak to your operator or occupier admin.