Introduction - Telephone Manager
Logging in and out of PhonesLog numbers in and out of handsets remotely
Directories - Speed dial
Main Number Setup
Interactive Voice Response (IVR)
Authorisation Code Dialling
Features Setup - User Features
Conferencing
Call Recording
Resetting a PIN
Edit & Activate Telephone Numbers
Hunt Groups and Group Features
Reports
Enhanced Call Reports
Custom Music On HoldThe requirements for adding customised hold music