Inviting Users
Stuart Stapley avatar
Written by Stuart Stapley
Updated over a week ago


If you are an Admin, you can invite your users to Connect, and set up their accounts.

Inviting new users

To invite new users, go to User Manager on Connect.

Select the Add button at the top of the page. This will bring you to a form to be filled in with details of the new user.

The Invite to Connect would send them their login details for Connect only, Enable Wi-Fi would only be for their WiFi Secure login details.

Enter an Email Address, First Name and Last Name. Select Add another to invite more than one user.

You can invite multiple users by clicking the Invite many users at once link. You will be taken to a new page where you can enter multiple email addresses, separating each with a semicolon.

Click Invite to return to the User list. An email will be sent to the new users inviting them to follow a link to complete their registration on Connect.

User roles

Once a user has been invited to Connect, you can edit their role. For more information on different levels of access, see User Roles.

Associating an extension

You should also associate an extension to new users' accounts.

If you associate a user with a telephone extension then the following will happen:

  • Their name will populate against the phone number in Telephone Manager.

  • Their email address will be populated within voicemail to email.

  • Their email address will be added to the telephone console.

  • They will be able to use the Connect smartphone app.

  • Enable the essensys Softphone app

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